CANCELLATION AND REFUND POLICIES

A full refund minus a $10-dollar administration fee will be made to any student who cancels the enrollment contract within 7 days of registration for the course and prior to completing a module.

 Google Chrome:

Clear all cookies:

If you remove cookies, you'll be signed out of websites and your saved preferences could be deleted.

1. On your computer, open Chrome.
2. At the top-right, click More   Settings.
3. At the bottom, click Show advanced settings.
4. In the 'Privacy' section, click Content settings.
5. Under 'Cookies', click All cookies and site data.
6. At the top-right, click Remove all.
7. At the bottom-right, click Done.

Delete cookies from a site:

1. On your computer, open Chrome.
2. At the top-right, click More   Settings.
3. At the bottom, click Show advanced settings.
4. In the 'Privacy' section, click Content settings.
5. Under 'Cookies', click All cookies and site data.
6. At the top-right, enter the site's name.
7. Point to the site.
8. To the right, click Remove .

 Internet Explorer:

https://support.microsoft.com/en-ca/help/278835/how-to-delete-cookie-files-in-internet-explorer

 Firefox:

https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the way your information is collected and used. The 24 hour driver education course you are registering for is approved by the Ohio Department of Public Safety (DPS). You will find us in the Ohio DPS list of Approved Driver Training Schools under Online Programs.

The Way We Use Information
We use the information you provide about yourself to verify your identify, payment verification and when registering you into the School Certification Program created by the DPS to provide the certificate of completion that will be issued to you, upon completion of this course.

We Will NOT Disclose Your Information to Outside Parties
We do not trade or sell your personal information to any outside party or parties. All personal information and student records are confidential. Costech will NOT use any of a student’s confidential information outside the requirement needed for the completion of their driver education course and the requirements set by the Ohio DPS for registration and issuance of your certificate of completion.

COMPLETING THE COURSE:

You must complete all 6 modules (quizzes and tests included), as well as the final exam. The minimum amount of time you can complete the course in is 4 hours. If a student has reached the 4-hour time limit but has not completed the course, a completion certificate will NOT be issued.

AFFIDAVITS:

As per Ohio DPS regulation, we must validate your identity prior to you being able to access the course material.

Since our 3^rd party validation was unable to collect information to validate the ID, we must ask you to download an affidavit. Once you've completed the affidavit, it must get notarized (can be done through a bank) and uploaded back to your online profile.

We apologize for this extra step. However, Costech is simply enforcing the regulations set in place by the Ohio DPS.

CERTIFICATE PROCESS:

NOTE: as of May 1st, 2023, All Certificates will only be sent electronically to the student's email.

COMPLETION CERTIFICATE

• The completion certificate is Emailed out once the Online Driver Education course is completed (all modules + final exam). This certificate allows you to apply for an Ohio Driver's License.

•   The certificate is issued 24- 72 hrs after the Completion time and sent to the student by Email Only. If you have not received your certificate: check your Spam/Junk folder before contacting support@costech.com
•   There is No Longer paper copies sent to the student, it is the responsibility of the student to print or forward the certificate to the driving school or DMV

DUPLICATE CERTIFICATES:

Should a student lose his/her certificate or provide inaccurate information (incorrect address, name, date of birth, etc.), a specific process is to be followed before a DUPLICATE certificate can be issued. The student is required to contact support@costech.com to Request a Duplicate Certificate . A Form will be sent only if a New Certificate must be issued due to an error of the student ( incorrect address, name, date of birth, etc. ) Fees may apply.